I ate here last night with a few friends very off the cuff, walked in and was seated instantly. Service was quick and very friendly from their very pretty young waitress. Menu options were great although I would say the only thing I regret is not getting a full rack of ribs because they were so nice, the fell off the bone and the honey glaze they have for the ribs was lovely. Either way, 4 men eat with drinks and extras for £90 which I thought was good value for money. Typically as with your friends sometimes someone forgot to give my tip to the waitress which made us look a bit silly but I got my friend to run back in and tip also. All in all what a pleasurable experience and ill 100% be back soon. Especially if that pretty waitress is serving again because despite anything she was very friendly and welcoming.

I have had the most amazing BBQ ribs have ever had I have BBQ ribs and my mum had a chicken with BBQ but they were so delicious the BBQ ribs just fell off the bone they taste so amazing I would definitely come again and recommend my friends and also family to come back and they have very nice friendly staff also

we really love this place - food was plentiful and tasty .Very busy even at 6 on a Saturday evening. Staff were attentive and very friendly .Some people moan about the decor - it dosent matter, its all goes on the food /ambience and staff . it's 10 out of 10 every time.

Went this evening for a family celebration. On arrival the table wasn’t quite ready but once seated,the owner realised we were rather squashed and immediately moved the tables around to give us more room. Our waitress was friendly and helpful and could not fault her. We did have a few small issues, and when the manager was requested, the owner appeared. He could not be more accommodating for us and issues were resolved quickly and without fuss! The food, as usual, was absolutely delicious and could not be faulted, and when desserts were asked for they sung happy birthday and brought out my dessert with a candle in. Little touches that go a long way. We will definitely be going back. Thank you Rib Shack for looking after us. Keep up the good customer service and work you do. Totally impressed.

Booked in advance, confirmed a week before. Brilliant friendly service and outstanding food. Served all together, very timely, reasonably priced. Could not recommend higher.

Visited this restaurant on Easter Saturday for a family lunch. The food was excellent. I had beef ribs which were delicious followed by a very tasty apple pie and ice cream. The staff could not have been more helpful and friendly. Definitely recommended.

I needed to find a restaurant that could accomodate both a wheelchair and be able to understand an allergy. I found both in this restaurant and they made our family very welcome with no fuss. They even sang happy birthday to my hubby and put a candle on his pudding. The food was plentiful and tasty. I would highly recommend.

Visited for my son’s birthday. Read previous reviews about staff being unfriendly but this was not the case, they couldn’t do enough for us especially Paula and Christina. Food was very good, hot, fairly priced and arrived very promptly. Was told it has been under new management since December 2017. Birthday music was very different and pleasant.

We visited here for my sisters 25th birthday meal. The staff were friendly and helpful and the food was literally AMAZING. Everything came out HOT and fresh and they even packaged leftovers nicely to take away 🙂 Reasonably priced and in a nice quiet location of Greater London. I will definitely visit this restaurant again!!!

After deciding between Desperados across the road and The Rib Shack we decided to go here. When we arrived we was looking at the lunch menu out the front which had a good deal of 2 courses for £10.95 (we didn’t realise this was a lunch menu) but then was informed by out waitress Christina it was a lunch menu served till 5. Christina was very helpful and let us know that the sharers platter is a really good deal and will definitely be enough food, which is was! So much food more than enough for 2 for £19.95. Its also 15% off on Thursdays and the cocktails were great. Overall lovely food, brilliant, attentive and friendly staff! Will definitely be coming back!